GAVRETO Case Managers

When your patient enrolls in GAVRETO Access Solutions, a qualified Case Manager will work with both of you throughout their GAVRETO treatment.

Case Managers can help your patient with:

Enrollment Process


Answer questions you or your patients may have throughout the enrollment process

Independent Co-pay Assistance

Patient Assistance

Help identify potential financial and other assistance for eligible patients

Benefits Investigation

Benefits Investigations (BIs)

Walk your patients through the results of their BIs and help them understand next steps

Prior Authorization

Prior Authorizations (PAs)

  • Help you identify if a PA is necessary
  • Offer resources as you obtain PAs for your patients
  • Provide PA forms
Patient Navigator

To contact a Case Manager:

Call 888-249-4918 or send a message through My Patient Solutions.

The completion and submission of coverage- or reimbursement-related documentation are the responsibility of the patient and healthcare provider. Genentech makes no representation or guarantee concerning coverage or reimbursement for any service or item.